Shipping & Delivery
Order processing and shipping typically occurs within 1-2 business days unless otherwise specified. Merchandise is shipped via Ground (approximately 2-5 days deliver). All orders are subject to credit approval. Please be advised that products may come in multiple shipments so merchandise may not be delivered all at the same time. Shipping fees vary and are determined by weight of package. For special shipping requests please contact us. MINIMAINS offers same day delivery for orders in Manhattan.
Privacy & Security
MINIMAINS will not sell or disclose your name, email address or other personal information to third parties. When you order from us, we collect your name, address (billing and shipping), email address, phone number and credit card number (with expiration date). We also gather information on the person who will receive any gift you send (i.e., that person's name and address) and retain a record of your purchases. If you are a registered user and have signed in when you enter this information, it is automatically saved in your address book for your reference.
When you request to be on our mailing list, we collect your email address. At anytime, you have the option to opt-out from our mailing list.
When you register with us we also may ask for additional information in the section called my account, but you have the option not to provide it. We gather this information in order to send you information about products, sales and promotions that may be of interest to you.
Our online customer service chat is available 24/7 for immediate inquiries. When you submit a question to customer service, we need your email address to respond, and you also may provide us with various types of information to allow us to best answer your question.
MINIMAINS website provider has put in place various procedural, technical and administrative measures to try to safeguard and secure the information we collect online. To the extent customer information is maintained, it is located on a secured server behind a firewall. The firewall meets recognized industry standards. We designed MINIMAINS to accept orders only from web browsers that permit communication through Secure Socket Layer (SSL) technology.
Returns & Replacements
• Merchandise must be returned within 30 days.
• Merchandise must not be worn, altered, or washed.
• Merchandise must have all tags attached.
• Merchandise returned without the original security tag, or a damaged security tag, may result in a delayed refund or may not qualify for a refund.
• Please Note: Shipping and handling charges are not refundable. Packages that arrive COD may be denied, or the COD amount may be deducted from your return.
• Final Sale items may not be returned.
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By tagging us in your photos on Instagram or sharing them on our Facebook page you give us permission to share your photo on our Facebook, Instagram or our website with out seeking permission before hand.